Landlord Home Emergency Insurance

Specialist insurance for landlords and rental properties, designed to support eligible home emergencies affecting your tenants and property.

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Rental properties representing landlord home emergency insurance
Designed for landlords

For rental property requirements.

Emergency support

Claim support when needed.

Parts and labour

Clear support for eligible repairs.

Clear limits

Excess and claims limits shown up front.

Documents available

Terms and IPIDs before purchase.

Pricing

Choose the right level of insurance

Annual pricing is shown by default. Select the claims limit that best suits your rental property requirements.

Terms and IPIDs

Please read the Terms and Insurance Product Information Document before purchasing.

Terms IPID

Important landlord information

Landlord Home Emergency Insurance is intended for rental properties. Please read the Terms and Insurance Product Information Document before purchase so you understand the insurance, limits and exclusions.

Rental properties

Positioned for landlords and tenant-occupied properties.

Emergency issues

Support for eligible emergencies affecting essential services.

Clear claim limits

Excess and claims limit information is shown before purchase.

Claims support

Claims are handled by the appointed claims administrator.

Important Gas Emergency Information

If you smell gas or suspect a gas leak, please call the relevant emergency gas number immediately.

England, Wales and Scotland National Gas Emergency Service — 0800 111 999
Northern Ireland Northern Ireland Gas Emergency Service — 0800 002 001

How to claim

In the event of an emergency, please call the claims administrator Preferred Management Solutions Ltd.

0191 466 1115

You will need your policy number and information about the emergency.

Frequently Asked Questions

Landlord Home Emergency

Landlord Home Emergency cover is a type of insurance that provides assistance in the event of an emergency at your rental property that poses a risk to health, safety, or property.

The policy typically covers emergencies such as boiler breakdowns, plumbing issues, electrical failures, and security breaches like broken windows or doors. Please refer to the policy document on our website for a detailed list of covered emergencies. The policy typically covers emergencies such as boiler breakdowns, plumbing issues, electrical failures, and security breaches like broken windows or doors. Please refer to the policy document on our website for a detailed list of covered emergencies.

While it's not legally required, having Landlord Home Emergency cover can provide peace of mind by ensuring you have support in case of unexpected incidents at your rental property. While it's not legally required, having Landlord Home Emergency cover can provide peace of mind by ensuring you have support in case of unexpected incidents at your rental property.

In the event of an emergency, please call the claims administrator Preferred Management Solutions Ltd

Tel: 0191 466 1115

You will need the following information: Your policy Number and Information about the emergency.

Yes, there are certain exclusions and limitations to the cover. For instance, routine maintenance and pre-existing issues may not be covered. Please refer to the policy document on our website for a comprehensive list of exclusions. Yes, there are certain exclusions and limitations to the cover. For instance, routine maintenance and pre-existing issues may not be covered. Please refer to the policy document on our website for a comprehensive list of exclusions.

It is ultimately up to you as the landlord. If you have given your tenant permission to do so, they may be able to make a claim on your behalf. However, it's always recommended to review your policy documents or consult with your insurance provider for accurate information.

1. Get fresh air immediately; make sure you open all doors and windows to ventilate the area.
2. Turn off the gas emergency control valve (also called gas emergency shut off valve) at the meter, unless the meter is in a basement or cellar or at the LPG bulk tank or storage vessels.
3. Contact the relevant National Gas Emergency service number for your area.

England, Wales and Scotland Call 0800 111 999 for Naturel Gas or for LPG Contact number on bulk storage vessel or meter.
In Northern Ireland Call 0800 002 001 for Naturel Gas or for LPG Contact number on bulk storage vessel or meter

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